Jamhuri ya Muungano wa Tanzania

Ofisi ya Rais

Tume ya Utumishi wa Umma

Administration and Human Resource Management Division


To provide expertise and services on human resource management and administrative matters to the Commission.



  • To advice the Secretary on administrative and human resources matters

  • To provide strategic inputs on Administration and Human Resources Management issues such as recruitment, human resources development and training, promotion, discipline, retention, motivation, performance management and welfare

  • To ensure optimal efficient and effective management and utilization of human resources in the Commission

  • To collect, analyze, store and disseminate data and information related to human resource development plans

  • To provide a link between the Commission and the President’s office Public Service Management  on operationalisation of the Public Service Management and Employment Policy and relevant Public Service Acts

  • To provide data support and update records on various human resources information

  • To provide all management services and organization development

  • To process terminal benefit and leave

  • To maintain and update the Commission’s resource center


    This Department is led by a Director and comprises of two Sections as follows:

  • Administration Section

  • Human Resource Management Section

    These two Sections are led by Assistant Directors


    Administration Section

    The Section performs the following activities:

  • Interpret and ensure adherence to Public Service Act, Regulation, Standing Orders and other labor laws

  • Facilitate employee relations and welfare including health, safety, sports and culture

  • Provide registry, messengerial and courier services and manage office records

  • Handle all protocol matters

  • Facilitate general provision of security services, transport and general utilities

  • Facilitate general custodian services to include maintenance of office equipment, buildings and grounds

  • Coordinate implementation of ethics and value promotion activities including prevention of corrupt practices

  • Implement diversity issues including gender, disability and HIV/AIDS

  • Coordinate the preparation and implementation of the Wage Bill of the Commission and Recruitment Budget for the Administration Division

  • Coordinate implementation of Business Process Improvement in the Commission

  • Advice on organization efficiency of the Commission

  • Coordinate implementation of Client Service Charter in the Commission


    Human Resources Management Section

    The Section performs the following activities:

  • Coordinate staff recruitments, selections, placements, confirmations, promotions and transfers for the Commission

  • Carry out human resources planning to determine supply and demand for professionals under the Commission

  • Administer salaries and process payrolls

  • Coordinate implementation of Open Performance Review and Appraisal System (OPRAS), assess the appraisal results, prepare implementation reports and make follows-ups on the implementation of the recommendations on individual OPRAS forms

  • Process and update records of various leaves of absence

  • Oversee employees benefits (e.g. pension, allowances) and entitlements

  • Prepare Annual Personnel Emoluments Estimates

  • Oversee services related to separation from the service (e.g retirement, resignation)

  • Carry-out training needs assessment for the Commission and prepare training programs

  • Facilitate orientation/induction programs for new entrants in the service

  • Facilitate Human Resource training and career development (professional development performance improvement, pre-retirement, part-time, and overseas) for the Commission

  • Facilitate human resource development (training, coaching, mentoring and job rotation)

  • Monitor and evaluate implementation of institutional training programs and prepare training reports

  • Carry out impact assessment of the training programs and prepare assessment reports

  • Carry out assessment of professional requirements of the institution, develop and implement staff development plans

  • Initiate and co-ordinate in-house courses and on job training

  • Maintain training records

  • Provide information, clarifications and briefings on human resources and training matters

  • Serve as a Secretariat support to the Appointment Committee and Training and Professional Development Committee to be formed in the Commission

Kurasa za Karibu

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